Writing & Managing Email
Email was supposed to make our lives easier. In a matter of minutes, you can fire off multiple messages to teammates across the globe; you can schedule and plan meetings and events; you can share files. It saves time, energy and even money.
So why do we hate it despite the ease and convenience it offers?
We are drowning in messages, can’t get our work done, and can’t get the response we want from our efforts.
It causes misunderstandings. Abbreviations, misspellings, bad grammar, misuse or confusion of tone, humor or sarcasm…there are innumerous opportunities for emails to be misunderstood or misinterpreted by the recipient.
It's impersonal. Rapid-fire e-mails lack the richness and quality of face-to-face communication. There are no facial expressions, body language or vocal cues and they can often fall flat, leaving the recipient to feel overlooked or unimportant.
It's time consuming. Because it’s so easy, it’s often overused. A study by McKinsey Global Institute and International Data Corp. found that email is the second-most time-consuming activity for workers. With each ping, comes another distraction, resulting in major disruptions to work flow and diminished performance.
It’s time to take control. It’s time to manage your email, instead of letting your email manage you!
This live, webinar workshop is 120 minutes long. It is a small group experience – the class size is capped at 12 participants to allow maximum interaction and learning.
There is a pre-work assignment which will help participants arrive focused and engaged and be able to apply lessons learned immediately back on the job.
During this Virtual Instructor Led (VILT) program you will learn:
- The importance of analyzing and improving emails you send
- A simple format for writing email that is easy to read, easy to understand and gets action
- How your tone, style, and grammar in communications lead to either sabotage or success
- How to manage volume and quality of correspondence, inside (and outside) of your organization by declaring W.A.R. on email
- Habits to immediately develop that will carry you to success
Email is the one of the most powerful communication tools that you have as a remote leader. With the strategies that you’ll learn in this program, you’ll be more efficient, productive and successful in all of your written and electronic communications!
Price: $3100 for 12 participantsAs added value to our learners, this course qualifies for “Class B” PDUs for members of the Project Management Institute, as well as Continuing Education credits for organizations such as SHRM (Society for Human Resource Management) and others. Check with your accrediting body.
If you or your organization want to bring any of these courses on site to your organization – either as is or customized – contact us for more details.