We all know that active listening is the key to being a great communicator. But when you aren’t face to face, and have to rely on tools like email, chat, and webcams this can get tricky. After all, can you “listen” to an email? Yes you can, and you know it. Have you ever read a text message or email, and thought, “Man, she sounds ticked off.” Well she didn’t “sound” … [Read more...]
Planning for Remote Work in 2021
I don’t want to alarm you, but for most organizations we have entered the dreaded Q4, the Fourth Quarter. The Year-End. Crunchtime. If you didn’t have time to create a work from home plan before COVID hit, now’s the time to plan for next year. In our work with people and their organizations around the world, we are often asked what 2021 will bring. If the last six months has … [Read more...]
Performance Reviews in a Post-Pandemic World
Leading a remote team is not easy. One of the most difficult things is knowing what, and how well our people are doing at their jobs. This impacts everything from the daily affirmations and “atta girls” that keep people engaged and motivated to year end performance reviews. The biggest question many managers ask is this: “How can I give feedback on performance when I can’t … [Read more...]
Setting Up Guardrails For Working Remotely
Whether you’re a leader with a title or just someone working remotely trying to do your best, odds are you have a hard time disconnecting from your work. Remote workers, especially those who are new to it (which is an LOT of us since March), report that their biggest challenge is constantly being sucked into work-related emails, text messages and projects when they should be … [Read more...]
How to Talk the Talk: Workplace Communication Problems and Solutions
How to Talk the Talk: Workplace Communication Problems & Solutions from Institute of Business Publications … [Read more...]