Maybe the most divisive topic in remote work is whether email is a help or a hindrance to our productivity. It’s fast, convenient and pretty much free. On the other hand, there’s too much of it, our inboxes are inundated, and responding to all those notifications stops us from doing other, more productive, work. There is a whole cottage industry of experts saying we need to use … [Read more...]
Inventing Fire and Getting People to Use Teams
Humans have a love-hate relationship with technology. We curse the need to be tethered to email and Slack for work while not being able to avoid our personal screens for more than a few minutes at a time. Everyone complains about the tools they have at their disposal, but shudder at the thought of learning even one more software package or remembering another password. As we … [Read more...]
$28 Billion Says Remote Work Will Grow and Change
When trying to determine the future, you can read Tarot cards, look in a crystal ball, or follow the money being invested by people who can afford to make big bets. One of the biggest wagers recently (although it’s a pretty safe one) is that Salesforce is going to pay $27.7 Billion dollars to purchase Slack. Forget about the number for a minute. It makes my head spin and I … [Read more...]
Thinking About Feedback Backwards
Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when you said it just the other day? Maybe we need to think backwards when we consider offering feedback … [Read more...]
Making Communication More than a Transaction
One of the phrases we use a lot around here is, “When working remotely, communication can become transactional.” Seriously, I was on our site and searched for “transactional,” and found over 20 references. And it's not just a catch phrase. This is a real phenomenon. What’s also true is that a significant number of people follow up with a reasonable question: “Huh? What does … [Read more...]