How do you know when an employee is engaged? The usual answers include obvious signs like participation in meetings and projects, high quality work product, and responsiveness to requests from the manager and teammates. All of that is true, and there’s a paradox at work. It involves the ability to stay more engaged by disconnecting from work more often. Wait. What? When … [Read more...]
How Do You Define Your Team?
by Kevin Eikenberry It seems like a pretty simple question – how do you define your team? Most leaders would immediately describe or list their direct reports. Most teammates would list their immediate co-workers. Then ask people to think about their working relationships and they will think about that same list of people – the people on “their team." That is … [Read more...]
Engagement is NOT Your Boss’s Job
All companies worry about employee engagement, especially those who work remotely. There are books written (see below) about what a problem it is, and how to better engage with your people. It’s a big deal that will cost you if you ignore it. Turnover and lost productivity are just two of the problems you'll have to deal with when your people don’t care enough to give that … [Read more...]
The Worst Assumption You Can Make
With a remote team, you can’t just cast an eye over the office and see how things are going. We get visual (and sometimes verbal) cues that things are progressing nicely. Or not. But when you work apart from the members of your team you are running on a mix of trust and assumptions. Trust, of course, is good. Assumptions are necessary to function, but there’s one assumption in … [Read more...]
Why Should Gig Workers Be Engaged?
Most of what you read about (and we write about) remote work is for employees: people who have a boss, who work for the organization that pays them, and do as they’re told in exchange for a steady paycheck. But as the world of work changes, more and more of our teammates may be contractors or temporary workers. Does employee engagement apply to them as well, since they’re not … [Read more...]