by Austin Stevenson The COVID-19 pandemic has impacted every one of us, transforming both personal interactions and business transactions. Not only is it heart-wrenching to worry about the safety of friends and family, but it can be incredibly difficult to watch your business suffer for months on end. For sales teams, a shelter in place order presents its own set of unique … [Read more...]
Listening to Your Email
Here’s a strange question for you: How does your email sound? On one hand, it’s kind of a silly question—there is no sound, email is just words on a screen. If you’re honest though, you know that you can often “hear” the other party in their email, almost as if they were speaking to you. In creative writing, we often speak about “voice.” Voice is the author's style, the … [Read more...]
Dead Air Won’t Destroy Your Virtual Presentation
Here’s another in a short series of simple tips to make your virtual presentations, meetings and sales demos more effective. This one involves shutting up and thinking about hippopotamuses (or is it hippopotami?). Yes, I'm serious. One of the biggest complaints audiences have about online presenters is they talk too quickly. They insist on giving their entire presentation … [Read more...]
3 Virtual Selling Skills Sales People Should Master
by Wayne Turmel What ever happened to meeting a client for coffee? These days it seems like it’s harder than ever to be a sales professional. Clients can screen our calls, send our emails to spam, and beat us up on price without ever having to look us in the eye. Sure, there are all kinds of tools and technology available, but can they replace good, old-fashioned … [Read more...]