by Kevin Eikenberry You don’t have to go far or read very widely today to find people talking about the future of the workplace – and if there will be a collective “place” at all. Those reading this are likely not all in the same place with their personal thoughts and feelings about this future, or their specific reality. To simplify, you largely fall into one of two big … [Read more...]
Which Matters More: Results or People?
By Kevin Eikenberry Which matters more, the results people are hired to do, or the people who must do that work? Some see it like the chicken and the egg riddle, while others clearly find themselves on one side of the other. We are living in a time where the tangible results of how leaders and organizations view that question will be on full display to anyone who cares to … [Read more...]
Thinking About Feedback Backwards
Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when you said it just the other day? Maybe we need to think backwards when we consider offering feedback … [Read more...]
Will You Experience the Coming Exodus?
by Kevin Eikenberry Someday, the pandemic will end. Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming. Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents plan to look for a new job “when the threat of the pandemic decreases.” Take a … [Read more...]
Making Communication More than a Transaction
One of the phrases we use a lot around here is, “When working remotely, communication can become transactional.” Seriously, I was on our site and searched for “transactional,” and found over 20 references. And it's not just a catch phrase. This is a real phenomenon. What’s also true is that a significant number of people follow up with a reasonable question: “Huh? What does … [Read more...]