What do you do when your remote direct reports seem surprised by the feedback they get? They shouldn’t but some people seem to know exactly what and how they’re doing, while others seem oblivious. What’s a leader to do? Lately I’ve been teaching a lot of our Coaching and Feedback at a Distance sessions., and no matter who these folks are or what industry they’re in, the … [Read more...]
Trust is Easier with Evidence
For a remote team to function well, trust is one of the most important factors. We leaders need to believe that people are working when we can’t see them, that the quality of the work will be high, that people are accountable for the deadlines and outputs that others require to achieve the team’s goals. Conversely, they need to believe that their manager will support them, help … [Read more...]
Building a Remote Leadership Development Program
by Chuck Chapman, Content Strategy Coordinator As Kevin and Wayne constantly point out, while location and some things change when we have remote teams, much of what makes an organization successful remains the same. That's very true when it comes to leadership development. If you want your organization to continue to grow, you need to have a plan in place to build a … [Read more...]
Why Remote Teammates Should Give Feedback
Working remotely by definition means you aren’t in constant contact with your manager or the members of your team. Sometimes, let’s face it, that’s a blessing, and the whole reason you work from home. But as social animals, we all need some contact with the outside world in order to do good work and build the social relationships that make work effective and pleasant. One of … [Read more...]
Don’t Let a $9 Mouse Blow Up Your Team
You've heard of the proverbial "straw that broke the camel's back"? Wayne shares a true story about how one little tech item was the "last straw" for one remote worker and how remote leaders can proactively make sure little things don't add up to big problems. https://youtu.be/MhMkxItmj58?rel=0&showinfo=0 … [Read more...]