by Austin Stevenson The COVID-19 pandemic has impacted every one of us, transforming both personal interactions and business transactions. Not only is it heart-wrenching to worry about the safety of friends and family, but it can be incredibly difficult to watch your business suffer for months on end. For sales teams, a shelter in place order presents its own set of unique … [Read more...]
4 Ways to Develop Greater Internal Motivation
by Chuck Chapman, Content Strategy Coordinator One of the basic rules of remote leadership laid out by Kevin Eikenberry and Wayne Turmel in The Long-Distance Leader involves intentionally building trust. While that's true for leaders of co-located teams too, remote leaders simply cannot micromanage from a distance. As shutdowns have forced more teams to work remotely, many … [Read more...]
How’s Your Team’s Six-Week Report Card?
Depending on where in North America you are, you’ve probably been working from home for six weeks now. We know it feels longer than that, but most of us experienced the reality of the COVID-19 crisis sometime between March 12 and 16th. So here’s an important question: How's it going? Six weeks is 42 days. You know what can happen in 42 days? Chipmunks, ferrets, gerbils, … [Read more...]
How to Measure Remote Work
One of the most common questions we get asked here is, “How do you measure people’s work when they aren’t in the office?” There is a smart-aleck answer, and a more thoughtful one (which is the one they really want to know, but we can’t resist sometimes). The glib, facile answer is to ask, “how do you measure it now?” What's the difference? In theory, the measure of … [Read more...]
Feedback: When They Just Don’t Get “It”
What do you do when your remote direct reports seem surprised by the feedback they get? They shouldn’t but some people seem to know exactly what and how they’re doing, while others seem oblivious. What’s a leader to do? When I teach our Coaching and Feedback at a Distance sessions, no matter who these folks are or what industry they’re in, the question remains the same: “How … [Read more...]