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Displaying Empathy While Maintaining Standards

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empathy

A few weeks back, I was leading a class on How Leaders Create and Manage Remote and Hybrid Teams.  Two of the participants got into a heated exchange that was very instructive. It raised a good question: When does empathy towards your team members get in the way of managing performance? One of the participants said how much he liked seeing people when they worked from home … [Read more...]

Five Ways to Manage and Lead Better in a Virtual World

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manage and lead

by Angie Morgan You can lead without being a manager. You can manage without being a leader. Leadership is always a choice.  Choose to lead.  I’ve managed, I’ve led, and I’ve coached managers who’ve aspired to be stronger leaders.  I can distill my experience and advice down to five simple things that I think every manager, at any stage of their career, can benefit from … [Read more...]

Quickly Becoming Part of a Hybrid Team

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hybrid team

More teams are working in hybrid ways than ever before. That creates opportunities and challenges, none more obvious than for people joining a hybrid team right now. The COVID pandemic has certainly impacted some teams more than others. We work with clients who have kept their team intact for the last 20 months with productivity high. They’ve managed to maintain relationships … [Read more...]

Lessons Learned from a Pain in the Neck

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learned

Have you ever had an employee who was a pain in the neck? One who you just didn’t like interacting with, and who created more work for you than everyone else? If you’re honest, the answer is yes. Don’t feel bad, every manager has, and we won’t ask the person’s name. Your secret is safe with us. What have you learned from them? I recently heard that a former employee of mine … [Read more...]

Does Your Leadership Need Fixing?

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leadership

by Minter Dial There have been many articles and pundits bemoaning a lack of good leadership. In politics, business or society in general, the past few years have certainly tested leaders around the world. Whether it is termed as a crisis in leadership, a lack of direction or a confused moral compass, many leaders are indeed struggling to manage. Compounding the challenging … [Read more...]

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