by Jason Miller Something happened in 2020 besides a global pandemic that sent the world reeling. The very idea of work and what it looked like changed, and even as we emerge from the COVID-19 era, things are not returning to pre-pandemic norms. Most leaders face a “new normal” when it comes to the management and engagement of employees. A part of this is a workforce that is … [Read more...]
Julius Caesar’s Guide to Returning to the Office
What does Julius Caesar have to do with a 21st century pandemic and returning to the office after being gone so long? History never fails to provide lessons if you look for them. Are you pining to get back to the office after the pandemic lockdown? Do you imagine a triumphant entry with everyone cheering to see you? Do you anticipate returning to the office to find things … [Read more...]
You Need to Coach Your Stars, Too
One of the things many leaders feel we don’t do as well as we could is coach our people. Whether our team is co-located or scattered to the winds, it’s hard to find the time to coach effectively. When we do, it’s almost always focused on improving weak performance. That means we spend most of our limited time coaching the lowest-performers. But what about the rest of them? … [Read more...]
Which Matters More: Results or People?
By Kevin Eikenberry Which matters more, the results people are hired to do, or the people who must do that work? Some see it like the chicken and the egg riddle, while others clearly find themselves on one side of the other. We are living in a time where the tangible results of how leaders and organizations view that question will be on full display to anyone who cares to … [Read more...]
Thinking About Feedback Backwards
Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when you said it just the other day? Maybe we need to think backwards when we consider offering feedback … [Read more...]