Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when you said it just the other day? Maybe we need to think backwards when we consider offering feedback … [Read more...]
Will You Experience the Coming Exodus?
by Kevin Eikenberry Someday, the pandemic will end. Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming. Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents plan to look for a new job “when the threat of the pandemic decreases.” Take a … [Read more...]
Making Communication More than a Transaction
One of the phrases we use a lot around here is, “When working remotely, communication can become transactional.” Seriously, I was on our site and searched for “transactional,” and found over 20 references. And it's not just a catch phrase. This is a real phenomenon. What’s also true is that a significant number of people follow up with a reasonable question: “Huh? What does … [Read more...]
Leadership Was Already Hard
by Kevin Eikenberry Leadership has always been complex. You are trying to reach new and important outcomes and do it with human beings, who are all different and inherently amazing and messy. If you lead essential workers (in a hospital, factory, warehouse, or restaurant, for example), your team has been and will continue to be working together in the same location. But if … [Read more...]
Is Your Remote Manager Doing Better Than You Are?
A recent report from Microsoft acknowledges and puts numbers to something many of us who work remotely have felt in our guts: Many remote managers are thriving with work-from-home, while their employees are feeling more stressed than ever. Microsoft's latest white paper, The Next Great Disruption is Hybrid Work-Are We Ready? is full of fascinating insights into how the last … [Read more...]