There’s a lot of conflicting news about when, how (and if) people are going to go back to working out of offices like they did before the pandemic sent everyone home. Some people can’t wait for any semblance of normalcy. Others have discovered the advantages of remote work. Some organizations are throwing themselves into remote work by shrinking their office space, while others … [Read more...]
What Nobody Says About Inclusion on Remote Teams
Prior to the COVID pandemic, there was a movement afoot to intentionally enhance diversity and inclusion in organizations. For many companies, those efforts then took a back seat to just staying in business, helping existing employees work remotely and keeping the business afloat. Now, as they take a longer view, they are once again thinking about how to create workplaces that … [Read more...]
Is It OK to Turn Off Your Webcam?
Is it okay to turn your webcam off in the middle of a team call? That seems like a reasonable question, but it always seems to get people worked up. It should be a binary answer: yes or no. But the real answers are "sometimes," and "it depends." We all know the pros and cons of using webcams: The human brain is wired for visual communication. We crave seeing the other … [Read more...]
Five Reasons for Zoom Fatigue
Imagine being the people at Zoom. Eighteen months ago, few people had heard of you. Then the COVID lockdown begins and suddenly you’re the most popular new software in the world. Then, just as suddenly, you’re the cause of something called “Zoom fatigue” and people hate you. Hardly seems fair. But to remote workers around the world, it is very real. A report from Stanford … [Read more...]
Where Does Mistrust Come From?
One of the great paradoxes of remote work is that it requires a lot of trust, yet that trust is hard to build at a distance and easily damaged. Most of us start out assuming positive intent, and that we trust in people until they show us they're more deserving of mistrust. At worst, we take a wait-and-see attitude. As we point out in both The Long-Distance Leader and … [Read more...]